Contact Information

We respond to all inquiries within 24 hours. For urgent matters, please reach out via phone during business hours.

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Email
partnerships@sinoarabic.com
Response within 24 hours
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Phone
+86 185 1306 0436
9 AM β†’ 6 PM (Beijing Time)
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Website
sinoarabic.com
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Location
Based in China, serving global clients

Send Us a Message

Frequently Asked Questions

How quickly can I get access to the data?

You can access the free sample immediately on Hugging Face. For full dataset access, we typically provide access within 24β†’48 hours after finalizing the licensing agreement.

What file formats are supported?

We provide data in multiple formats including CSV, JSON, Excel, and custom formats. We can also integrate directly with your systems via API upon request.

Can I use the data for commercial purposes?

Yes. Our licensing agreements explicitly allow commercial use. Different tiers have different usage rights β†’ we'll discuss the best option for your use case during the inquiry process.

Do you offer technical support?

Absolutely. All paid plans include technical support. Enterprise clients receive dedicated support for integration, optimization, and ongoing assistance throughout the project lifecycle.

Can I get custom data extraction?

Yes. We can extract data for specific domains, dialects, or use cases. Contact us to discuss your specific requirements and we'll provide a tailored solution.

What about data privacy and security?

All data is anonymized and does not contain personal information. We follow strict data security protocols and can sign NDAs as needed for enterprise clients.

Ready to Get Started?

Access production-ready linguistic infrastructure built for the next generation of LLMs.